Return Policy

Texture of Dreams
Return Policy

  • We DO NOT accept returns for any customized paint by numbers kits for any reason, because customized kits are made just for you and it is unresellable. (unless the canvas arrive damaged)
  • All pre- printed canvas can be returned within 30 days of delivery for exchange, gift card or refund. This includes sale items.
  • Items must be received in original condition – unused paints, clean paint brushes, and untouched canvas.
  • We process all pre-printed canvas returns within 6 business days of receiving your items. We will send you an email with the details of your processed return.
  • Please email if you believe your product is damaged or faulty. We will treat this with the highest of priority.
  • Texture of Dreams is not responsible for non-Texture of Dreams items mistakenly returned, and may not be able to recover these items.