Return Policy

  • Custom Paint by Numbers orders are not returnable unless the order was received damaged or defective.
  • All non-custom paint by numbers products can be returned within 30 days of delivery for exchange, gift card or refund. This includes sale items.
  • Returned items must be received in original condition – unused paints, clean paint brushes, and untouched canvas.
  • We process all non-custom paint by numbers products returns within 6 business days upon receipt. We will send you an email with the details of your processed return.
  • Please email if your product is damaged or defective. We will treat this with the highest of priority.
  • Buyers are responsible for return shipping costs.
  • Texture of Dreams is not responsible for any products mistakenly returned to our warehouse that is not sold by Texture of Dreams. 

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