FAQs

1. Product

  • Is the Custom Paint by Numbers Kits framed?

Yes, it is. All Paint by Numbers kits are framed.

  • Is the paint brush included?

Yes, it is. We offer free paint brushes and hanging supplies.

  • Is the printing on the canvas.

Yes, it is. Our paint by numbers products printing on the waterproof canvas.

 

2. ORDERS

  • Where is my order?

You will receive an email with tracking information once your order is fulfilled.

You can also check the orders tracking detail in your account setup from our website.

  • Oh no! I need to change something about my order. What should I do?

Our customer service team can fix it. Call us at 909-869-6047 or send an email to textureofdream@gmail.com and let us know how we can help you with your order. Make sure to have the order number ready before contacting us. Head over to our page Contact Us for more info.

3. How do I track my order?

You can track your order with the email we sent to you.We also have a link to our Order Tracking page on your account. Or Click link and enter your tracking numbers.

4. How long will my order take delivery?

Domestic Shipping(We are located in L.A, CA)

Due to holiday high demand most order will be delivery late about 5 to 7days.

  • Custom Paint by Numbers Kit- will takes 2-3 days to process design and takes 2-5 days delivery to your address and based on where you stay.
  • Custom Paint by Numbers Kit order for International customers will takes 7 to 20 days ship to your address based on which Country you live in.
  • Another product orders will mail out second day when we received your orders.

    5. How do I enter a gift card? When I check out?

    Enter Gift Card Number when you check out.

    Texture of Dreams Paint by Numbers check out with gift care